Patient Rights and Duties
With a strong commitment to patient-centered care, we strive to provide respectful, ethical, and high-quality healthcare services. To ensure transparency and mutual understanding, we outline the following rights and responsibilities of patients.
1. Right to Receive Medical Treatment
- Patients have the right to receive appropriate and necessary healthcare services.
- No patient shall be denied treatment based on:
- Gender
- Age
- Religion
- Social status
- Economic condition
- Medical professionals must not refuse treatment without valid and justifiable reasons.
2. Right to Information & Self-Determination
- Patients have the right to receive clear and sufficient explanations about:
- Their medical condition
- Treatment methods
- Participation in medical research (if applicable)
- Organ transplantation eligibility
- Expected outcomes and side effects
- Treatment costs
- Patients may:
- Ask questions freely
- Make informed decisions
- Accept or refuse treatment based on their understanding
3. Right to Privacy & Confidentiality
- Patients’ personal and medical information must remain confidential.
- Medical professionals and institutions:
- Must protect patient privacy
- Cannot disclose information without consent
- Exceptions apply only in legally required situations (e.g., criminal investigations).
4. Right to Counseling & Dispute Resolution
- Patients have the right to seek assistance in case of disputes related to medical care.
- They may request:
- Consultation
- Mediation
- Example:
- Korea Medical Dispute Mediation and Arbitration Agency
🔹 Patient Duties
1. Duty of Trust and Respect
- Patients must:
- Provide accurate and complete health information
- Follow medical advice and treatment plans
- Respect healthcare professionals
2. Duty to Avoid Fraudulent Practices
- Patients must:
- Verify their identity before receiving treatment
- Avoid misuse of medical services
- It is prohibited to:
- Use another person’s identity
- Provide false information to obtain treatment
✔ Conclusion
Maintaining a respectful and transparent relationship between patients and healthcare providers ensures better outcomes, trust, and quality care for everyone.